GoTo

4.80

Information

Category:

Business

Price:

Free

Rank:

46

Rating:

4.80

Overview

GoTo is a comprehensive business communication app designed to streamline flexible work environments. It offers an integrated solution for phone, messaging, meetings, training, and webinars, making it ideal for seamless collaboration anytime, anywhere.

The app consolidates all communication channels including voice, video, SMS, webchat, and social media into a single platform. With features like HD audio/video quality, business calendar integration, and multi-channel inbox, GoTo ensures you stay connected with both customers and colleagues without compromising personal privacy.

Features

GoTo stands out with its robust feature set tailored for modern businesses. The app provides HD audio and video quality for all communications, ensuring crystal-clear interactions. Its Business Calendar Integration and Meeting Reminders help users manage their schedules effectively.

Advanced call management features include Caller ID Swap, Call Back with original caller ID, and Find Me Follow Me functionality. These ensure professional call handling and prevent missed opportunities. The Instant Response feature automatically sends text messages to unanswered calls, maintaining customer engagement.

The multi-channel inbox consolidates SMS, social media, surveys, and web chat conversations, allowing users to engage with customers efficiently. Additionally, the ability to merge local contacts with company contacts creates a unified contact management system.

Collaborative work features

Collaborative work features are essential components of modern business applications that enable teams to work together efficiently regardless of their physical locations. GoTo excels in this area by providing a comprehensive suite of tools designed to facilitate seamless communication and collaboration. The application offers integrated phone, messaging, meeting, training, and webinar solutions that can be accessed anytime and anywhere. This ensures that team members remain connected and can collaborate effectively on various tasks and projects. One of the standout features is the multi-channel inbox communication capability which consolidates SMS, webchat, and social media channels into a single interface. This allows users to manage all customer interactions from one place streamlining the communication process and enhancing productivity. Additionally GoTo supports HD audio and video quality ensuring that all virtual meetings and training sessions are conducted with clarity and professionalism. The app also includes business calendar integration and meeting reminders which help users stay organized and punctual for all scheduled events. Another innovative feature is the Caller ID Swap which allows users to control what business number their customers see. This is particularly useful for maintaining a professional appearance while using personal devices. Furthermore the Find Me Follow Me functionality ensures that users never miss an important call by routing incoming calls to multiple devices. Instant Response automates the process of sending text messages to missed calls providing immediate feedback to clients or colleagues. These collaborative work features collectively empower businesses to operate more efficiently by reducing communication barriers and enhancing team coordination. With GoTo companies can ensure that their workforce remains connected and productive no matter where they are located.

Task management

Task management is a critical aspect of business applications that helps organizations streamline their workflows and improve overall efficiency. GoTo addresses this need by offering a robust set of task management features that cater to the diverse requirements of modern businesses. At its core the application provides a consolidated platform where users can manage all their voice messaging and video communications in one place. This unified approach simplifies task management by eliminating the need to switch between multiple applications thereby saving time and reducing complexity. One of the key strengths of GoTo is its ability to integrate seamlessly with existing business systems such as calendars and contact lists. Through Business Calendar Integration users can control all their meetings and appointments directly from the app. Meeting reminders ensure that users never miss an important event while the ability to retrieve and merge local device contacts with company contacts enhances organizational connectivity. Another notable feature is the Find Me Follow Me functionality which allows users to define how incoming calls are handled. This ensures that urgent tasks are promptly addressed by routing calls to the most appropriate device or team member. The Instant Response feature further enhances task management by automatically sending text messages to missed calls. This provides immediate acknowledgment to clients or colleagues and helps prioritize follow-up actions. Moreover GoTo empowers businesses to engage with their customers more effectively through its Inbox feature. Here users can manage all incoming messages including SMS social media interactions surveys and web chats from a single interface. The ability to assign unassign and resolve conversations on the go enables dynamic task allocation and resolution. By initiating conversations with customers directly from the app businesses can proactively address inquiries and issues thereby improving customer satisfaction. Overall GoTo's task management capabilities provide businesses with the tools they need to stay organized responsive and competitive in today's fast-paced environment.

Props

User-friendly interface

HD audio and video

Integrated communication

Multi-channel support

Robust call management

Cons

Limited free features

Requires subscription

Occasional bugs

High cost for small businesses

Complex setup

Features and Functions

What is this app and what can I use it for?

GoTo is a business communication app for calls, messages, meetings, and customer engagement.

How do I download and install this app on my device?

Download GoTo from Google Play Store and install it on your Android device.

How do I get started after opening the app for the first time?

Sign in with your business credentials and complete the initial setup wizard.

What are the main features and capabilities of this app?

Key features include HD calls, multi-channel messaging, meeting management, and customer engagement tools.

How can I customize my experience and adjust preferences?

Customize settings through the preferences menu to adjust notification types and display options.

How do I save or bookmark my favorite content for later access?

Save important content by bookmarking messages or saving files in the integrated storage.

How can I share content with friends or on social media?

Share content directly through the app's built-in sharing options to various platforms.

How do I access detailed information and explore more content?

Access detailed information through the app's knowledge base and explore additional resources.

What permissions does this app need and how do I manage them?

The app requires basic permissions like contacts and microphone access, managed through device settings.

How do I check for updates and keep the app running smoothly?

Check for updates in the Google Play Store and enable auto-update for smooth operation.
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